ValuSource Cannot Connect to the Internet Error
If you are getting this error message the steps below will help. This usually happens when your firewall or anti-virus is blocking the connection.
Step 1
Below are a list of sites that need to be whitelisted on your firewall to access the software:
VSS checks
https://www.valusourcesoftware.com/
https://www.irs.gov/
https://www.google.com/
And…
www.valusourcesoftware.com
bvwlive.vswebdata2.com
If any of these sites are blocked, you will need to unblock them as they are needed in order to have a connection to our server.
Step 2
Add an exception to your anti-virus software such as windows defender, MacAfee, Malwarebytes etc. to allow our software to run. There are so many anti-virus programs out there you may also need to consult your IT team or Google in order to follow steps in how to achieve this.
If you are still unable to connect to the internet. Please call or email Support: Support@valusource.com or 719-799-6050